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VUKA Group

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    • Converge Africa 2026 4–6 May, CTICC, Cape Town Frictionless digital commerce. Transacting seamlessly, without borders
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Intent HQ confirmed as Diamond Sponsor; Absa Bank as Platinum Sponsor & BEES joins as Gold Sponsor for Converge Africa 2026

Converge Africa unites leaders across Retail and eCommerce, Digital Marketing, Payments and Fintech, Digital Security, and Fulfilment, Logistics and Last Mile for three days of strategy, technology and high value meeting introductions

Africa’s digital commerce economy is growing fast, but not without friction. Fragmented retail, inconsistent data, complex payments, rising fraud risk and disconnected customer journeys continue to slow down scale for retailers, brands and marketplaces across the continent. Converge Africa 2026 will place these challenges at the centre of its agenda,…

VUKA Group

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    • CEM 2024 Reel Final mp4
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    • Insightful keynote sessions held on main stage at CEM 2024
    • Hyper focused workshop session held at CEM 2024
    • Insightful keynote sessions held on main stage at CEM 2024
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Source: VUKA Group |

CEM Africa Summit 2025: Leading the Future of Customer Experience with Artificial Intelligence Innovation

With over 700 senior leaders from across Africa's leading industries in attendance, the summit offers a unique opportunity to explore how AI solutions can enhance personalization, predict customer needs, and streamline service delivery

The CEM Africa Summit 2025 is set to redefine the future of customer experience (CX) by placing Artificial Intelligence (AI) at the heart of the conversation. With the rapid evolution of AI technologies, the summit will bring together thought leaders, innovators, and industry experts to explore how AI is transforming…